Protecting your privacy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

WE DO NOT use any information that you have provided us with for Marketing Purposes.

We share your information with PayPal only for the purchase of our goods.

Any information that you have provided us with is used solely for the purchase of the items that you have ordered from us, for the delivery of your items and for contact between yourself and THE FLORAL TOUCH UK ONLY.

(1) What information do we collect?

The Floral Touch UK may collect, store and use the following kinds of personal data:(a) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods.

(b) any other information that you choose to send to us, ie. Email address.

(2) Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

(a) send to you goods purchased from our website.

(b) send to you, via email or post, order confirmations, statements, invoices and notifications regarding your order.

(c) telephone communications in relation to your order requirements or order.

(d) deal with enquiries and complaints made by or about you relating to the website.

All our website financial transactions are handled through our payment services provider, Paypal. You should only provide your personal information to Paypal after reviewing the Paypal privacy policy (available at We will share information with Paypal only to the extent necessary for the purposes of processing payments you make via our website.

(3) Disclosures

We may disclose information about you to any of our employees only insofar as reasonablynecessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Except as provided in this privacy policy, we will not provide your information to third parties.  

(4) Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store only the personal information you provide to us, on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us are through Paypal so we do not ever receive your financial details.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ever ask you for your password.

(5) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. If you remain a client of ours and are awaiting your order, You should check this page occasionally to ensure you are happy with any changes.

(6) Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).

(7) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(8) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.(9) Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to [email protected]



No warranties

This website is provided as is without any representations or warranties, express or implied. The Floral Touch UK makes no representations or warranties in relation to this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, The Floral Touch UK does not warrant that:

a) this website will be constantly available, or available at all; or

b) the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. [If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.]

Limitations of liability

The Floral Touch UK will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

a)   to the extent that the website is provided free-of-charge, for any direct loss

b)   for any indirect, special or consequential loss; or

c) for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or dataThese limitations of liability apply even if The Floral Touch UK has been expressly advised of the potential loss.


Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit The Floral Touch UK liability in respect of any:

a) death or personal injury caused by The Floral Touch UK negligence;

b) fraud or fraudulent misrepresentation on the part of The Floral Touch UK ; or

c) matter which it would be illegal or unlawful for The Floral Touch UK to exclude or limit, or to attempt or purport to exclude or limit, its liability. 


By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, The Floral Touch UK has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against The Floral Touch UK officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect The Floral Touch UK officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as The Floral Touch UK.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Links From Our SiteWhere our sites contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.



Copyright © 2008 - The Floral Touch UK

Ownership of Copyright

The copyright in this website and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by The Floral Touch UK and its licensors.

Copyright license

The Floral Touch UK grants to you a worldwide non-exclusive royalty-free revocable license to:

a) view this website and the material on this website on a computer or mobile device via a web browser;

b) copy and store this website and the material on this website in your web browser cache memory; and

c) print pages from this website for your own personal and non-commercial use.


The Floral Touch UK does not grant you any other rights in relation to this website or the material on this website. In other words, all other rights are reserved.

For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast or show or play in public this website or the material on this website (in any form or media) without the prior written permission of The Floral Touch UK.

Data Mining

The automated and/or systematic collection of data from this website is prohibited.Permissions

You may request permission to use the copyright materials on this website by writing to - [email protected]

Enforcement of copyright

The Floral Touch UK takes the protection of its copyright very seriously.If you become aware of any use of The Floral Touch UK copyright materials that contravenes or may contravene the license above, please report this by email to [email protected]

If  The Floral Touch UK discovers that you have used its copyright materials in contravention of the license above, The Floral Touch UK may bring legal proceedings against you seeking monetary damages and an injunction to stop you using those materials. You could also be ordered to pay legal costs.

Infringing material

If you become aware of any material on the website that you believe infringes your or any other person's copyright, please report this by email to [email protected]

This Website Disclaimer & Copyright Notice

 are based on a precedent created by

and published by


For further information and advice, please see our frequently asked questions (FAQ’s) page.

 Email: [email protected]                                                    Telephone: 0753 425 9800                                                       Contact Us/Order Form